• Complaints regarding content

    OBJECTIONABLE CONTENT

    If you spot content that you consider objectionable, you can report the post or entry, or submit a complaint via the site contact form. Bear in mind everyone has different opinions and ideas as to what is or isn't objectionable, and everyone is entitled to their opinion.
    Opinions should always be respected, however, there are times when content has the potential to cause offence to a number of people. To avoid this, the following will be removed when spotted or upon receipt of a report or complaint:
    • Anything that's racist, xenophobic or discriminatory in any way.
    • Abusive, insulting, obscene or inappropriate language.
    • Anything that encourages hatred or violence.
    • Anything that promotes illegal activities, however, there is no reason to remove references to illegal activities posters have been involved in themselves as long as they don't encourage others to do the same.
    • References to sex, sexual activities and adult content in general.
    • Content that can be considered spammy, for example, promoting or advertising products or services without prior authorisation. Personal recommendations and/or opinions about products and services are allowed.
    • Anything that's in breach of copyright and intellectual property laws.

    DEFAMATORY CONTENT

    If you spot any content that you consider to be defamatory, please contact us, however, do bear in mind that just because you don't agree with something being posted, it doesn't mean it's defamatory. Criticism, or highlighting failings, errors or mistakes is not defamation.

    Before complaining about defamation or libel, it would be useful to be acquainted with the Defamation Act 2013. First of all, there is a requirement of serious harm.
    (1) A statement is not defamatory unless its publication has caused or is likely to cause serious harm to the reputation of the claimant.

    (2) For the purposes of this section, harm to the reputation of a body that trades for profit is not “serious harm” unless it has caused or is likely to cause the body serious financial loss.
    The Act considers the following as valid defences:
    Truth
    (1) It is a defence to an action for defamation for the defendant to show that the imputation conveyed by the statement complained of is substantially true.
    Honest opinion
    (1) It is a defence to an action for defamation for the defendant to show that the following conditions are met.
    (2) The first condition is that the statement complained of was a statement of opinion.
    (3) The second condition is that the statement complained of indicated, whether in general or specific terms, the basis of the opinion.
    (4) The third condition is that an honest person could have held the opinion on the basis of—
    (a) any fact which existed at the time the statement complained of was published;
    (b) anything asserted to be a fact in a privileged statement published before the statement complained of.
    Publication on matter of public interest
    (1) It is a defence to an action for defamation for the defendant to show that—
    (a) the statement complained of was, or formed part of, a statement on a matter of public interest; and
    (b) the defendant reasonably believed that publishing the statement complained of was in the public interest.
    If the content posted is shown to be factual (i.e. "true") or can be considered a poster's genuine opinion, it cannot be treated as defamatory. Additionally, it may also be in the public interest to publish certain statements.

    DEFAMATORY STATEMENTS

    If a statement does not fall under the above categories, then the process is as follows:
    • Complaint submitted. Please provide the following information to enable your complaint to be dealt with:


    1. The location of the content. Please provide the URL, post number and date where available.
    2. Quote the content complained about.
    3. Explain the reasons for your complaint, i.e. why you consider the content to be defamatory and what harm you think it may cause. Please note you should only complain about content referring to yourself or any business or organisation you represent, not to any third parties.


    • We will acknowledge receipt of your complaint and attempt to contact the poster of the content within 48 hours.
    • A poster has five days to respond to the complaint and provide their personal information and consent for it to be disclosed to the complainant, otherwise the content will be removed.
    • It is not always possible to identify a poster or get in touch with them, in which case the content will be removed, provided it is actually defamatory. This will be done as soon as we become aware of the inability to contact the poster.

    This site does not require personal details to be supplied upon registration, and, in some areas, it may be possible to post unregistered.
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